How can we help with parking?

For Drivers

Tabin Parking is built to help you find real, community-verified parking spots as fast as possible. Here’s how to use the app as a driver.

1. Finding a spot

• Open the app and allow location access so we can show you spots near you.
• Move the map or zoom in/out to explore other areas of the city.
• Tap a parking pin to see details such as:
  • Free or paid parking
  • Approximate address and short description
  • Notes from the community (e.g. narrow street, certain hours)

2. Free vs. paid spots

• Free spots: Usually street parking shared by other drivers.
• Paid spots: Parking where a fee applies (machines, private lots, etc.).
• Always check signs and local rules. Tabin information is community-based.

3. Arriving at the spot

• Use the map to navigate close to the pin.
• Look around and confirm that the description matches the street.
• If someone is already parked there, you can:
  • Look for another spot nearby, or
  • Report the spot as taken if it’s clearly not available anymore.

4. Respect the community

• Do not park where it is illegal or unsafe, even if someone shared it.
• Follow local rules (signs, hours, residents-only zones).
• If you see an incorrect spot, please report it so we can keep the map clean.

Sharing Spots

Sharing is the heart of Tabin. When you add accurate spots, you help other drivers and grow your own trust score and points.

1. When should I share a spot?

• You just parked and see that the street has more space.
• You are leaving a good spot that someone else can use.
• You know a reliable area where parking is usually available.

2. How to add a new spot

1. Open the app and center the map on the parking place.
2. Tap the “Add spot” button.
3. Choose Free or Paid spot.
4. Add a short, clear description:
   • Example: “Free street parking after 19:00”,
   • “Paid lot, ticket machine on the corner”.
5. Confirm and save.

3. Good sharing rules

• Only share spots that are legal and safe to use.
• Do not share private driveways or places where the owner could be upset.
• Do not spam many spots in the same place just to farm points.

4. Editing or removing your spot

• You can edit the description if something changes (for example, new sign or new price).
• If a spot is permanently gone, you can remove it or report it so our team can review.

Reporting Spots

Reports keep Tabin accurate. If a spot is wrong, taken or fake, please report it so we can protect other drivers.

1. When should I report?

• You arrive and the spot definitely does not exist.
• The place is clearly illegal to park (e.g. in front of a gate, on a crosswalk).
• The information is very wrong (different street, completely different situation).

2. Types of reports

• Taken: Someone is already parked there, and it’s not just a temporary thing.
• Fake / incorrect: The spot does not exist, is dangerous, or clearly violates rules.

3. What happens after I report?

• Reports are reviewed using:
  • Multiple user reports for the same spot, and
  • Internal checks from the Tabin team.
• If a spot is confirmed fake or abusive, the user who shared it can lose trust points and posting rights for a period.
• Your trust score is not reduced for honest reports.

4. Reporting abuse

If you see a user repeatedly adding obviously fake or dangerous spots, report the spot and, if possible, contact support with details so we can block them faster.

Points & Badges

Points and badges are our way of saying “thank you” for helping the community. The more useful spots you share, the more you grow.

1. Points

• You earn points whenever you share a new parking spot.
• Extra points can be given for spots that receive positive activity (many drivers use them and they stay valid).
• You may lose points if you repeatedly share fake or low-quality spots.

2. Trust score

• Your trust score reflects how reliable your contributions are.
• Sharing valid spots increases your trust score over time.
• Each confirmed fake/taken abuse can subtract points from your trust score.
• Very low trust score can temporarily limit your ability to add new spots.

3. Badges & levels

• Certain point and trust milestones unlock badges (for example: New Helper, Trusted Driver, etc.).
• Badges may unlock extra features in the future, such as higher impact reports or early access to new tools.

4. How to grow faster

• Share spots that you personally use and know are safe.
• Avoid posting many low-quality or duplicated spots just for points.
• Keep your existing spots updated when rules or prices change.

Account & Profile

Your account stores your spots, points and settings across devices. Here’s how to manage it.

1. Creating an account

• Sign up using email, or with supported providers (e.g. Google / Apple, if available in your version).
• Make sure you use an email you can access for password resets and important messages.

2. Logging in

• Use the same method you used for sign-up.
• If you signed up with Google or Apple, choose that option instead of entering the email manually.

3. Resetting your password

• Tap “Forgot password?” on the login screen.
• Enter your email and follow the link you receive.
• If you don’t get an email, check spam or make sure you used the right address.

4. Profile settings

• Update basic info such as name, avatar and language in the profile section.
• Choose your notification preferences (spot activity, news, reminders).

5. Deleting your account

If you want to delete your account and data, you can request it from inside the app (if available) or by contacting support. Some anonymized statistics may remain to keep the system working, but they will no longer be linked to you.

Trust & Safety

We want Tabin to be a safe, helpful place for everyone. These are the basic rules and how we react when they are broken.

1. Community rules

• Only share legal, safe parking spots.
• Do not share spots that clearly belong to private property unless you have permission.
• Never encourage dangerous or illegal behavior in descriptions.
• No hate speech, insults or sensitive personal information.

2. Dealing with abuse

• If we confirm that a user is sharing fake or harmful spots, we can:
  • Remove or hide their spots,
  • Reduce their trust score,
  • Temporarily block them from adding new spots, or
  • Ban the account in serious cases.

3. How to report unsafe content

• Use the reporting tools in the app to flag spots that are dangerous or abusive.
• For urgent safety issues, follow local laws and contact local authorities first.

App Issues

If something is not working as expected, try the steps below first. If the problem continues, reach out to us with details.

1. GPS or map problems

• Make sure location services are enabled for Tabin in your phone settings.
• Turn GPS off and on again, or switch airplane mode on/off.
• Check that you have a stable internet connection.

2. App crashes or freezes

• Close the app completely and open it again.
• Update Tabin to the latest version in the store.
• Restart your phone if the problem continues.

3. Login or verification issues

• Confirm that you are using the same login method you used when you created the account.
• Check your email (including spam) for verification or reset links.

4. Contacting support

If you still have issues, contact our support team from inside the app (Help / Support) or via the email shown in the app. Please include:

• Your device model and OS version,
• Your Tabin app version,
• A short description of the problem and how to reproduce it.

Privacy & Data

Tabin uses location and account information to show you nearby spots and to keep track of your contributions.

1. What data we typically use

• Basic account data (email, name or nickname, profile image).
• Approximate location while you use the app, to show nearby spots.
• Spot data you share (coordinates, description, timestamps).
• Technical data like device type, app version, and crash logs.

2. How location is used

• Your live location is mainly used to:
  • Show spots near you, and
  • Help you add accurate spots when you share.
• You can usually turn location access off in your device settings, but the app may not work properly.

3. Your choices

• You can update some privacy and notification settings in the app.
• You can request access, correction or deletion of your data by contacting support (subject to local laws).

For full details, please read the official Privacy Policy and Terms & Conditions linked from inside the app and on our website. Those documents always override this summary.